Customer Feedback for Hallmark eCards

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Knowledge Base

  1. Address Book 

    1. Missing past eCards and address book data
    2. Will my recipients be added to my Address Book?
  2. eCard Receiving 

    1. How do I view the ecard I received?
    2. Why am I receiving multiple ecards?
    3. Why wasn't my ecard received?
    4. Can I view an ecard I sent to someone else?
    5. The URL in my ecard notification took me to a website that was not
  3. eCard Sending 

    1. Future dated ecards.
    2. Can I cancel or delete an eCard?
    3. Why hasn't my ecard been viewed?
    4. Can you resend an ecard?
    5. Problems with seeing eCards or cannot view eCards
  4. General Info 

    1. What are the benefits to having an ecard subscription?
    2. Why can I no longer find free ecards on
    3. Help for orders
    4. Why doesn't Hallmark eCards have a Phone Number?
    5. Customer service for Website
  5. Gift Wish Certificate 

    1. Gift Wish is now available
  6. Living Social 

    1. Why does it show only 1 year when I purchased a 2 years subscription via Living Social
  7. Login 

    1. Can I use my (My Hallmark, Hallmark) password on eCards?
    2. Login button isn't highlighted or not way to log in
    3. How do I change my password?
    4. Invalid Key on forgot password
    5. Having trouble resetting my password
  8. Sharing 

    1. Facebook Send to a Friend is disabled
    2. Facebook sharing not working
  9. Subscription 

    1. Cannot Send eCards - Asked to Pay
    2. How do I order an eCards subscription?
    3. How do I find out when my subscription expires or status?
    4. When is my subscription is up for renewal?
    5. How do I check my Subscription Status or if I have a subscription?
  10. All articles 

    1. Is Hallmark sending spam ecards?
    2. Can my computer receive a virus from your ecards?
    3. When are future dated ecards sent?
    4. Can I download or print my ecard?
    5. Future dated ecards.
    83 articles 

Feedback and Knowledge Base